Shipping & Returns

Frequently Asked Questions

We will prepare your order from Monday to Friday . Orders received on Saturday and Sunday will be processed the following Monday.
Orders received before 12.00 will be shipped the same day, excluding Fridays.

Due to the high number of orders and logistical difficulties encountered by couriers during certain periods of the year, processing may take up to 72 hours.

Shipping is via refrigerated courier at controlled temperature, directly to your home. Delivery times vary from 1 to 6 working days.
Shipping costs are calculated based on the destination region and will be displayed at checkout.

You can collect your package directly from our office without any additional cost.

Address : Loc. Piancerreto 86, 12060 Farigliano (CN).

Collection times : Monday to Friday, 9:30 - 12:30 / 13:30 - 17:00.

If the products arrive damaged, do not meet your expectations, or if you receive items that are different from those purchased, do not hesitate to report the anomaly by sending us an email to: eccomerce@occelli.it or to the telephone number: Call +39.0173.746411 within the time limits established by the legal limits of 14 days from receipt .

We are always at your disposal to ensure safe delivery.

For any need: www.occelli.it/it/contatti